Eiger products come with a 12-month limited warranty against manufacturing defects and faults.
Should your appliance be unboxed with any faulty parts, poor finishing or visible damage, or fail to perform due to a manufacturing defect or poor workmanship, please return it with your proof of purchase (till slip or invoice) to the store of purchase for an exchange, or repair, depending on the store’s returns policy.
This warranty commences from the date of purchase.
Kindly retain your proof of purchase as well as the packaging for your warranty period.

NOTE: The warranty does not apply to a product that:

  1. Has failed due to excessive wear and tear beyond what is considered to be reasonable.
  2. Has been misused or neglected.
  3. Has been damaged accidentally or by Force Majeure including fire and flooding.
  4.  Has been used or operated contrary to operating or maintenance instructions outlined in the instruction manual.

The Store of Purchase / Seller cannot accept any returned products that have not been returned in accordance with this warranty or which do not follow their own Returns Policy.Please refer to the Store of Purchase / Sellers Returns Policy for details.

Should you require any further assistance or have any questions on your warranty, please contact the store of purchase.